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3-star hotel Check-in 02:00 · Check-out 11:00

The Stanwell Hotel by Mercure

Discover The Stanwell Hotel by Mercure, a modern Victorian retreat offering free parking, Wi-Fi, and friendly service just 2.5 miles from Heathrow Airport and close to Windsor Castle. Enjoy spacious rooms with air conditioning, pet-friendly options, and e

171 Town Ln, Stanwell, Staines TW19 7PW, United Kingdom View on map
8.4/10
Very Good Based on 607 recent guest reviews
Free Wi-Fi Paid breakfast Free parking Accessible Air-conditioned
What recent guests emphasize

Balanced comfort and convenient location

Reviews highlight the hotel’s welcoming atmosphere, friendly staff, and suitable amenities, alongside some practical notes on room features and heating.

Guests often praise

  • Friendly, helpful, and accommodating staff providing excellent service.
  • Clean, well-decorated rooms with comfortable beds and good sizing.
  • Enjoyable breakfast with variety and flexibility for special requests.
  • Convenient free parking and close proximity to Heathrow Airport.
  • Relaxing bar area with garden access contributing to a calm atmosphere.

Worth knowing

  • Heating system may run continuously, potentially causing rooms to be too warm.
  • Shower screens are relatively small, which can lead to water spilling outside the bath.
  • Room types may occasionally differ from booking requests (e.g., twin vs. double beds).
  • No airport shuttle service available despite near-airport location.
  • The hotel does not have a swimming pool but offers a fitness center.

Best for

  • Travelers needing easy access to Heathrow Airport for short stays or layovers.
  • Guests seeking a calm, clean environment with garden and terrace amenities.
  • Visitors planning trips to Windsor Castle and nearby attractions.
  • Families and business travelers looking for pet-friendly, accessible, and kid-friendly services.
  • Those who appreciate on-site dining options and evening entertainment like jazz nights.
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About this property

Welcome to The Stanwell Hotel by Mercure

The Stanwell Hotel by Mercure stands as a refined blend of modern comfort and classic charm, perfectly situated in Stanwell, close to both Heathrow Airport and Windsor Castle. With a solid 4.2-star rating, this hotel consistently delivers a welcoming and pleasant experience for travelers seeking convenience and quality.

Guests frequently praise the hotel’s attentive and friendly staff, who go beyond expectations to ensure a seamless stay. From assisting early breakfast requests to providing a warm welcome, their service leaves a lasting impression. The hotel itself is housed in a beautifully maintained Victorian building and annexes, balancing historic character with contemporary amenities.

Rooms at The Stanwell Hotel by Mercure are thoughtfully designed, spacious, and well equipped. Visitors enjoy comfortable beds, efficient air conditioning, and practical features such as in-room safes and hairdryers. Some rooms even offer balconies, adding to the room’s appeal, especially on warmer days. While the heating system may sometimes run too strongly, a window can be opened to manage comfort levels. The only minor issue noted by guests involves a small shower screen allowing water to spill out, a quirk easily overlooked given the overall quality.

Complimentary amenities include free Wi-Fi and parking, which enhance convenience for both business and leisure travelers. The hotel's accessible and smoke-free environment, pet-friendly policies, and family-friendly features make it suitable for a wide range of visitors. Culinary options range from a paid breakfast with varied menus to room service and an on-site restaurant and bar, catering well to different tastes and schedules.

Strategically located just 2.5 miles from Heathrow Airport, The Stanwell Hotel by Mercure is an ideal base for travelers looking to explore nearby attractions such as Windsor Castle, only 7.2 miles away. The hotel's business center and fitness facilities provide added value, making it equally suitable for corporate guests.

Overall, The Stanwell Hotel by Mercure offers an inviting atmosphere where comfort, convenience, and attentive service converge. It stands out as a reliable choice for visitors seeking a restful stay enriched by thoughtful hospitality and easy access to key destinations in the region.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Free parking
Accessible
Air-conditioned
Laundry service
Business center
Pet-friendly
Room service
Kid-friendly
Restaurant
Fitness center
Bar
Smoke-free

Not available at this property

Pool
Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

LH
Laura Henn Jan 04, 2026
10

Really lovely hotel, staff went above and beyond to make sure we had breakfast before they were serving food. The hotel had free parking, the room was well equipped, however the heating stayed on full all night, so we ended up opening the window to help cool the room down. The only other downside was the shower screen is too small. After taking a shower it leaves a puddle down between the bathtub and the toilet. Would happily stay again, it's within a 7 minute drive of Heathrow airport making it a convenient place to stop when flying.

MA
mahamed ahmed Dec 11, 2025
10

This hotel is a good hotel, and it has very nice staff who treat you in a friendly manner.

WB
Weazie Brown Nov 21, 2025
10

Stayed here for 2 nights for our wedding anniversary and also so we could visit Windsor. It was fabulous. The staff were all friendly and welcoming. It is very clean, plenty of parking, easy to check in, room was a good size, clean, nicely decorated and comfortable. The bed was huge and so comfortable. Having a balcony was great. We had a fan in the room which was essential as the weather was very warm.We had breakfast both mornings which was excellent. There are choices and no problem if you want to make requests. The bar area is welcoming and relaxing with a garden at the back. Even though the hotel was full it felt so calm and relaxing. There were no children when we stayed but children are catered for. It had a good atmosphere. I would 100% stay here again, couldn't fault it. The staff should be very proud of the fantastic service they provide.

NL
Niknaklady Lander Sep 24, 2025
10

Stayed 1 night following an in house party. We had asked for a twin room and were assured our allocated room was a twin. It wasn't but as we were only staying 1 night didn't want to make a fuss. Other than that we really enjoyed our stay. Hotel is modern, well decorated and modern. The rooms are well appointed with hair dryer and safe available. Breakfast was lovely with variations to the menu no trouble at all. Staff were very friendly and helpful. Would definitely stay here again.

Location & neighborhood

Where you'll find The Stanwell Hotel by Mercure

Staines, United Kingdom

This warm hotel in a Victorian house and annexes is 2.5 miles from Heathrow Airport and 7.2 miles from Windsor Castle.

  • Heathrow Airport Terminal 5 42 min Walk
  • Heathrow Terminal 4 48 min Walk
  • Ashford 35 min Walk
  • Heathrow Airport 15 min Car · 30 min Transit
  • London Gatwick Airport 49 min Car · 1 hr 12 Transit
  • London Stansted Airport 1 hr 12 Car · 2 hr 26 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in United Kingdom. Distances are rough real-world times, not straight-line.

Windsor Castle 64,506 reviews

Windsor Castle

Windsor SL4 1NJ, United Kingdom

4.7 · Castle
Thorpe Park 38,489 reviews

Thorpe Park

Staines Rd, Chertsey KT16 8PN, United Kingdom

4.2 · Tourist Attraction
Hampton Court Palace 28,039 reviews

Hampton Court Palace

Hampton Ct Way, Molesey, East Molesey KT8 9AU, United Kingdom

4.7 · Historical Place
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